Bowland IT, a Managed Services Provider (MSP) based in the North West, has announced impressive business growth and success in the first few weeks of 2023. The company, founded by Oliver Alcock as a one-man band in his back bedroom, has grown into a successful MSP offering IT Support Contracts, Telecoms, Cyber Security Packages, and Data Storage Solutions. With multiple newly signed contracts, the company is projected to generate revenue in excess of £1.3m within 2023.
The business growth has allowed Bowland IT to expand its team, offering job vacancies for multiple new team members, such as a Service Desk Coordinator and Account Managers. The company’s success has been driven by its ability to offer support to a range of business sectors, with a specialization in the Engineering and Manufacturing industry.
Oliver Alcock, Managing Director of Bowland IT, expressed his satisfaction with the company’s growth, saying, “I have worked very hard to build the Bowland IT brand over the years, and it is pleasing to know that my fantastic team is continuing to grow, whilst we are frequently onboarding some amazing new clients. My ultimate goal is to offer good local people jobs and open up new opportunities for the local community.
Reece Birkbeck, IT Support Engineer, added, “It has been an amazing journey watching Bowland IT grow. Oliver offered me a position with the company less than two years ago, and it has been amazing to have been part of the company’s growth within the short period of time that I have been with the company.”
Bowland IT is now looking to take on new opportunities to leverage the growth of its clients’ firms by introducing intuitive technology solutions. The company is committed to maintaining its position as a reliable MSP and to continue to offer exceptional services to its clients.
Businesses are relying on their IT systems and Telecoms solutions more than ever before, with the COVID-19 pandemic highlighting the importance of having robust and reliable technology. Traditional family businesses that have spent most of their previous existence operating from pen and paper are now recognising the value of IT solutions in improving efficiency, productivity and customer service. This has resulted in a surge in demand for managed IT services, such as those offered by Bowland IT, which help businesses to manage their technology infrastructure, data, and applications more effectively, and thus, focus on their core business activities.
Oliver Alcock, Managing Director of Bowland IT, commented on this trend, saying, “We have seen a significant increase in demand for our services, particularly from family businesses that are looking to modernise their operations and adopt technology solutions to better serve their customers. We are committed to helping these businesses realise the benefits of technology and providing them with the support they need to thrive in the digital age.”
With the rise in remote working and the increased reliance on cloud-based services, Bowland IT is well-positioned to support its clients in achieving their digital transformation goals. The company’s focus on customer service and expertise in the Engineering and Manufacturing industry sets them apart from other MSPs in the area.
One of the key drivers of Bowland IT’s growth has been their commitment to providing exceptional customer service. The company prides itself on its ability to develop strong relationships with its clients, delivering personalised solutions that meet their specific needs. To ensure that the quality of their service remains high, Bowland IT actively seeks feedback from its clients and takes seriously every opportunity available to improve operations.
Oliver Alcock, the Managing Director of Bowland IT, said, “We believe that the best way to grow our business is by delivering outstanding service to our clients. That’s why we encourage them to share their experiences and provide feedback on our service. We take this feedback seriously and use it to continuously improve our operations, systems and processes.”
This approach has paid off for Bowland IT, with the company receiving outstanding feedback on Google, Trustpilot, and across other online review platforms. The glowing reviews are a testament to the company’s dedication to customer satisfaction and have helped them to win new business and retain existing clients.
Chris Anderson, Telecoms Division Manager at Bowland IT, said, “The team here at Bowland IT is committed to providing the best possible service to our clients. It’s great to see our clients acknowledging our hard work and dedication by providing such positive feedback. We are constantly striving to improve our service and ensure that our clients receive the support they need to achieve their business goals.”
As Bowland IT continues to grow and expand its operations, their focus on customer service remains unwavering. With the high level of demand for their services, the company is well-positioned to continue delivering exceptional service and supporting businesses in their digital transformation journeys.
